Some people may be initially hesitant to reach out to a stranger for counseling. That is completely understandable. The consultation (typically via secure videoconferencing) provides an easier opportunity for you to get acquainted with your therapist and ask any questions you may have before making the decision to begin counseling. It is a great ice breaker to help you get comfortable the counseling process!

Most sessions are 60 minutes. Longer sessions for any client are available if necessary or desired. As an example, some clients come for 1.5 hour and 2 hour sessions. Group and Family sessions always benefit from being longer than 1 hour if possible while children and adolescents may work better with no more than 1 hour sessions.

Payment is accepted in the form of credit or debit card, and many HSA cards (for therapy sessions only). Fees are due at the time of service. A credit card that is not an HSA or FSA is required to be on file in the event that there is a no-show or late cancellation. 

Prior to using your healthcare insurance, please consider the following:

1. All insurance companies require a mental disorder diagnosis. We must provide an accurate diagnosis to comply with their rules. No law absolutely requires a mental disorder diagnosis during the course of psychotherapy – it’s a requirement set by insurance companies.
2. Your insurance company may request a copy of the session notes.
3. Your insurance company may decline your request for reimbursement and you will be financially responsible for denied claims.
4. Private Insurance companies are businesses first. They operate to make a profit and force themselves between you and your medical provider. Insurance companies may dictate the number of sessions allowed and even the length of the individual sessions. These constraints (caps on coverage) may impede our ability to achieve any meaningful goals you have for therapy.
5. Anyone who comes in contact with your personal health information in the chain of insurance processing has complete access to it.

You must research to determine if your policy covers mental health. We have provided the service CPT codes in our fee structure that you can use to help research. Please note that paying out of pocket (Private Pay) means that your therapy experience is more private – none of your records, diagnostic information, or authorization for services must go through insurance.

At this time, we are currently working on adding more healthcare insurance panels on your behalf. Until then, if you would like to use your healthcare insurance, please check with your provider to see if your coverage includes Out of Network (OON) benefits. If you have that coverage, we can provide you with a monthly “SuperBill” which you will then need to send to your provider for reimbursement.